Refund and Returns Policy

Vibrant Concepts And Designs reserves the right to accept or cancel orders for any reason. The customer agrees not to dispute the decision made by Vibrant Concepts And Designs and accept Vibrant Concepts And Designs decision regarding the cancellation. Vibrant Concepts And Designs also reserves the right to cancel your order in case of:

  • Problems identified by our credit and fraud avoidance department.
  • Inaccuracies or errors in Product or pricing information.
  • Non-availability of product ordered.
  • Any other reasons beyond reasonable control of Vibrant Concepts And Designs.

Vibrant Concepts And Designs may also require additional verifications or information before accepting any order. Vibrant Concepts And Designs will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If Customer’s order is cancelled after Customer’s has been charged, the said amount will be returned back/refunded to the same account of Customer. The amount shall reflect in Customer’s account as per its banker’s policies, normally within 7-8 working days.

Need help?

Contact us at enquiries@vibranthomz.com for questions related to refunds and returns.

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